FAQ

How do I know what kind of TV mount I need?
Firstly, you need to check on the VESA Measurement of your TV, by finding the model of your TV online and search for the specifications of VESA Mount Compatibility. Alternatively, measure the mounting hole dimensions manually from left to right and top to bottom, for example 200mm from left to right and 200mm from top to bottom, hence 200 x 200mm.TVs sold in Singapore are usually of VESA standards, hence if your TV is purchased in Singapore, our mounts are definitely suitable. Check on the weight capacity either through the specifications that came with the TV or search online. The 3 common types of TV mounts we usually recommend are:
    • Fixed bracket – Basic bracket which is in a fixed position. It is not able to tilt up/ down or turn left/ right, and is kept close to the wall.
 
    • Tilting bracket – Basic bracket which is able to only tilt up/ down.
 
    • Single arm /Double arm brackets – This bracket allows the most movement while being mounted to the wall.It can be pulled out from/ pushed in towards the wall, tilt up/ down and turn left/ right. Single or double arm will also depend on the size and weight of your television.
*Please do not compromise the size of your bracket for a big and heavy television. It is very dangerous if the TV bracket is undersized for big screens, as it can result in off alignments or even falling from the wall. If you are facing this issue, do not hesitate to reach us at 9424 6649 for professional advice and technical support.
What do I need to prepare for the installation?
Ensure that children are being tended by an adult, so that they do not run around, as it can be quite dangerous during installation.
How long is the installation process?
It takes about 30 minutes as it requires proper alignment and ensuring that the TV is tuned properly to show the programmes.
How long can a TV mount last?
With proper installation holding a TV within its weight limit and kept indoors, it should be able to last a lifetime.
What are the benefits of mounting my TV?
Your room will be more spacious
  • If you have limited floor or wall space, a TV mount can create more free space.
  • 1 less furniture in your viewing area and easier to clean.
Safety
  • The risk of your flat screen LCD or plasma TV getting damaged is lesser as it reduces chances of the screen being touched or hit by an object. Plug in cables and wires are also kept properly and conveniently.
Viewing Angle
  • You will have the luxury of watching your favourite TV shows from different angles without any reduction in picture quality!
Do you offer bulk order/ purchases?
Contact us at 9424 6649 for more information.
I have placed the order, when can i receive it?
After your payment is being verified and confirmed, we will ship out asap and you should receive within 3 to 5 workings days as usual practice.  In the event there are any announcement notice (as seen per our website’s header bar), please read carefully before placing order.
Can I please cancel my order?
No.  All sales are final and strictly no cancellations are allowed once payment is made.  No return and No refund.
Is the item come with TV screws?
All items in the packaging come with standard screws size and length.  If it is not suitable, please buy from hardware shop.  Alternatively, we always encourage customers engage our professional installation service.
Is it FREE Shipping to all area?
No.  We do not deliver/ship to those district area (E.g: Jurong Island/Army Camp/Changi Airport/Airline Zones/Houses area).  Please WhatsApp us at 9424 6649 for more information.